Refund & Return Policy
Thank you for shopping at Bazar-e-Tech.shop. We want you to be completely satisfied with your purchase. If you're not happy with your order, we’re here to help. Please review our refund and return policy below.
1. Returns
We accept returns on eligible items within [e.g., 30 days] of receiving your order. To be eligible for a return, the following conditions must be met:
- The item must be unused, in its original condition, and in the original packaging.
- The item must not be damaged, altered, or missing any parts.
- You must provide proof of purchase (order number or receipt).
Non-returnable items:
- Items that have been used or opened.
- Items that are damaged or altered.
- Gift cards, downloadable software, or other non-returnable products.
2. Return Shipping Costs
The customer is responsible for return shipping costs, unless the item is defective, damaged, or an error was made on our part. If your return meets these conditions, we will cover the return shipping costs.
We recommend using a trackable shipping service or purchasing shipping insurance when returning items. We cannot guarantee that we will receive your returned item.
3. Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund. If your return is approved, we will process the refund to your original method of payment within [7-10 business days]. Please note that it may take some additional time for the refund to appear on your account, depending on your payment provider.
- Partial Refunds: If the item shows signs of use or damage, we may issue a partial refund.
- Late or Missing Refunds: If you haven’t received your refund yet, first check with your bank or credit card company. If you still don’t have the refund, please contact us.
4. Exchanges
We do not offer direct exchanges. If you want to exchange an item, you must return the original item for a refund and then place a new order for the desired item.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within [7 days] of receiving your order. We will arrange for a replacement or issue a refund, depending on the circumstances.
To expedite the process, please provide photos of the damaged or defective item and your order number when contacting us.
6. Order Cancellations
Orders can be canceled before they are shipped. If you wish to cancel your order, please contact us as soon as possible. Once an order has been shipped, it can no longer be canceled, and you will need to follow the return procedure outlined above.
7. Exceptions
Some items, such as health and personal care products, may be subject to different return policies for hygiene reasons. These items are typically non-returnable, unless defective or damaged upon arrival.